Seth Godin, in his book, Linchpin, talks about the safety zone and comfort zone. More often than not we tend to mistake the comfort zone for the safety zone. It used to true, however, that doesn’t mean it will always be true.
This makes a great case for why emotional labor is what we are being paid for in today’s workplace. Even though emotional labor makes us feel uncomfortable, it’s the safest way to still have a paid job and make a difference.
All creatures need a shortcut because we don’t have time to reevaluate the safety of everything. So, in order to succeed, particularly for human beings, we need to build a comfort zone that matches the safety zone.Now, things that we feel comfortable aren’t safe anymore as they are going to make us unemployed. Whereas the things that are going to make us feel uncomfortable are actually safe. So, the safest thing we can do is to take a risk or whatever that feels like a risk and the riskiest thing we can do is to play it safe.Now, we get paid for emotional labor. If what you did today wasn’t hard then you probably didn’t create enough value because you probably didn’t expose yourself to enough risk and fear. If you have a job where someone is telling you exactly what to do they can find someone cheaper than you to do it.If you are standing still and the world is moving, you are actually losing ground.