Whatever is rightly done, however humble, is noble. (Quid’s recte factum quamvis humile praeclarum.) —Sir Henry Royce
Sometimes, on the road to where we are going or where we want to be, we have to do things that we’d rather not do. Often when we are just starting out, our first jobs “introduce us to the broom,” as Andrew Carnegie famously put it. There’s nothing shameful about sweeping. It’s just another opportunity to excel—and to learn.
But we are always so busy thinking about the future, we don’t take enough pride in the tasks we are given right now. Too often we phone it in, cash our check, and dream of some higher station in life. Or we think, This is just a job, it isn’t who I am, it doesn’t matter.
This is foolishness.
Everything we do matters—whether it’s making smoothies to save up money or studying for the bar—even after we’ve already achieved the success we sought. Everything is a chance to do and be our best. Only self-absorbed assholes think they are too good for whatever their current station requires.
Wherever we are, whatever we’re doing and wherever we are going, we owe it to ourselves, to our art, to the world to do it well. That’s our primary duty. And our obligation. When action is our priority, vanity falls away.
An artist is given many different canvases and commissions in their lifetime, and what matters is that they treat each one as a priority. Whether it’s the most glamorous or highest paying is irrelevant. Each project matters, and the only degrading part is giving less than one is capable of giving.
We will be and do many things in our lives. Some are prestigious, some are onerous, none are beneath us. To whatever we face, our job is to respond with:
- hard work
- helping others as best we can
We should never have to ask ourselves, But what am I supposed to do now? Because we know the answer: our job.
Duty is beautiful, and inspiring and empowering. Because all we need to do is those three little duties—to try hard, to be honest, and to help others and ourselves. That’s all that’s been asked of us. No more and no less. Sure, the goal is important. But never forget that each individual instance matters, too—each is a snapshot of the whole. The whole isn’t certain, only the instances.How you do anything is how you can do everything. We can always act right.
I want to hold up the quieter virtues of humility and self-awareness and hard work and passing on credit. It’s easy to get credit for stuff; it’s harder to actually earn it.
By not insisting on taking the credit you can avoid being lumped in with those insecure people who demand or struggle for attention. You can gain respect because if doing something mildly important seems so casual to you maybe you spend time doing much more important things.Push for an idea. If it fails, take the blame. If it succeeds, give the credit to the boss. “What people in the traditional economy have been trained to do is not go out on limbs, not give other people credit and make sure someone else always gets the blame,” says Godin. “What I’m arguing is all three are wrong.”
It may seem like a poor career choice to always accept blame and take no credit, but Godin says it actually leads to further opportunities. “When people are busy giving away credit, the people who receive the credit know where it came from, so they come back for more,” he says. “That’s how you become known as the person who does interesting projects. And the alternative is to be the person that no one notices—and that’s the first person who gets laid off.”
Real leaders don’t care [about receiving credit]. If it’s about your mission, about spreading the faith, about seeing something happen, not only do you not care about credit, you actually want other people to take credit…There’s no record of Martin Luther King, Jr. or Gandhi whining about credit. Credit isn’t the point. Change is. – Seth Godin
Seth Godin, in his book, Linchpin, talks about the safety zone and comfort zone. More often than not we tend to mistake the comfort zone for the safety zone. It used to true, however, that doesn’t mean it will always be true.
This makes a great case for why emotional labor is what we are being paid for in today’s workplace. Even though emotional labor makes us feel uncomfortable, it’s the safest way to still have a paid job and make a difference.
All creatures need a shortcut because we don’t have time to reevaluate the safety of everything. So, in order to succeed, particularly for human beings, we need to build a comfort zone that matches the safety zone.Now, things that we feel comfortable aren’t safe anymore as they are going to make us unemployed. Whereas the things that are going to make us feel uncomfortable are actually safe. So, the safest thing we can do is to take a risk or whatever that feels like a risk and the riskiest thing we can do is to play it safe.Now, we get paid for emotional labor. If what you did today wasn’t hard then you probably didn’t create enough value because you probably didn’t expose yourself to enough risk and fear. If you have a job where someone is telling you exactly what to do they can find someone cheaper than you to do it.If you are standing still and the world is moving, you are actually losing ground.
Just like how misery loves company, our prejudiced minds can also, find a company in an echo chamber of filtered information. With the way the internet filter bubbles are configured, we can always find arguments to support our existing beliefs, and premises about the world. There is no standard internet anymore, it’s personalized.
This can stunt our personal growth by inflating our ego and pride giving us what we want instead of what we need to magnify our spirits. As the effects of echo chamber are on the rise, what is steadily declining is allowing ourselves the uncomfortable luxury of changing our minds. This rare luxury is going to be another valuable skill that we might need to thrive going forward.
We must be humble enough to understand the fact that we might be drawing conclusions about topics, ideas, and people based on the minuscule of information we have accumulated. What we need is the ability to perceive things as they are.
The time has come for us to be more humble, generous, forgiving, brave, and empathetic to others since they are also, caught in the echo chamber trap.
All these while I have been religiously blogging regularly without even knowing the official terminology of the entire process. Only recently, I came to know that it’s called Personal Knowledge Management (PKM) system.
A daily blog driven by your curiosity can do wonders in the connection economy. In a connected and social world, mere knowledge is not valuable. What is valuable is whether we can make sense of the knowledge. That’s what PKM enables.
Personal knowledge management (PKM) is a collection of processes that a person uses to gather, classify, store, search, retrieve, and share knowledge in their daily activities (Grundspenkis 2007) and the way in which these processes support work activities (Wright 2005).
Instead of digesting any random information that comes our way, we deliberately seek out information and knowledge about things that are naturally driven by our curiosity through the process of gathering. Once we gather the necessary information, we make sense of it by curating and then, share it with others in the form of blogs, videos, podcasts, ebooks, and presentation slides. Using our inbuilt ‘crap detectors,’ we carefully eliminate information that we are not curious about.
What an opportunity the internet has provided us. We are all writers, authors, teachers, and artists in our right now. We didn’t have this luxury in the industrial era, though. Only a privileged few had access to information, and they carefully curated ‘just enough information to survive’ and fed us in the form of textbooks and syllabus in schools so that we can be obedient factory workers. They shunned our natural human curiosity and made us all into obedient trained assembly line workers. But, not anymore.
Now, we have the privilege to become thought leaders and influencers in the world we seek to serve. We can thrive the way we are meant to succeed in this world using the tools that are available to us. Let’s not use them to watch more cat videos.
I was listening to the podcast on Deep Work by Cal Newport the other day when I got to know the concept of metric black hole in knowledge work.
The metric black hole is that there’s no established metric in knowledge work that measures adverse impacts of shallow work such as regularly checking emails and social media feeds and that weighs the benefits of deep work such as a constant focus on building something long-lasting. As a result, companies generally, tend to opt for and emphasize on the more convenient option, which is the shallow work.
This is completely contradictory to why organizations recruit knowledge workers in the first place. We recruit knowledge workers for the cognitive capital they bring in and by creating an environment where answering emails and attending back-to-back meetings is given more priority over deep work, we are not capitalizing on the rare and valuable skills of knowledge workers.
This could be a reason why millennials get bored and frustrated with their work in a short span of time and it need not be due to the sense of entitlement that they have as commonly accused.
So, what can we do about it? I would say, the employees must demand more productive environments if they think the existing conditions are not enabling them to perform at their fullest cognitive capability. They must explain the concept of deep work and also, suggest possible solutions that improve the working conditions. The employer must be receptive enough to understand the ideas and suggestions from the employees and be brave enough to make the change for a better working environment.